Privacy Policy

At Discount Car Rental, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. You consent to the practices described in this policy by using our services.

1. Information We Collect

We may collect personal information in various ways, including when you:

  • Register or book a vehicle on our website.
  • Contact customer service or engage with our marketing activities.
  • Use our website, which may involve tracking technologies like cookies.

Personal Data Collected:

  • Personal Identification Information: Name, address, phone number, email, driving license details.
  • Payment Information: Credit card details or other payment information.
  • Technical Data: IP address, browser type, and operating system.
  • Usage Data: Information on how you interact with our website (pages visited, time spent, etc.).

2. How We Use Your Information

We may use the collected information in the following ways:

  • To process vehicle reservations, manage your bookings, and deliver customer service.
  • To verify your identity and provide support during the rental process.
  • For marketing purposes, such as sending special offers, promotions, and advertisements, subject to your consent.
  • To improve our services, enhance user experience, and analyze website traffic.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that assist in operating our business, including payment processing and customer service.
  • Business Partners: Marketing partners, such as Google Ads, for targeted advertising and promotional purposes.
  • Legal Authorities: If required by law, or to protect the rights and safety of our company, employees, and customers.

We do not sell your personal information to third parties for any purpose.

4. Google Ads and Remarketing

We use Google Ads for online advertising. This includes remarketing, where third-party vendors (including Google) use cookies to display ads based on your past visits to our website. These cookies do not contain personal data like your name or email but are used to serve ads more relevant to you.

You can opt-out of Google’s use of cookies by visiting Google’s Ads Settings or opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Track your activities on our website.
  • Store user preferences for a more personalized experience.
  • Measure and analyze site performance.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly if cookies are disabled.

6. Data Retention                                                                                                                             

We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

7. Security of Your Information

We implement industry-standard security measures to protect your data. These include encryption, secure servers, and restricted access to personal data. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for marketing communications at any time.
  • Request details about the personal data we hold about you.

To exercise these rights, please contact us at the details provided below.

9. International Data Transfers

We may transfer your information to service providers located in countries outside of Jordan. In such cases, we ensure that adequate protection is in place in compliance with applicable privacy laws.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or store personal data from children under 18 years old.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Discount Car Rental
  • Email: info@discountcarjo.com
  • Phone: +962775102111
  • Address 14 Ararr st, Junblat center